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Privacy Policy

Last Updated: [17/2/2025]

At LCSX Pty Ltd (“LCSX”, “we”, “our”), we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in connection with our international remittance and related financial services. We strictly comply with AUSTRAC requirements, as well as all applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

1. Our Commitment
  • Privacy & Security: LCSX is dedicated to maintaining the highest standards of data protection. We use advanced security measures and rigorous internal policies to safeguard your information.
  • Transparency & Compliance: We adhere to all applicable laws and regulations, including those enforced by AUSTRAC. Our practices are designed to ensure full transparency and compliance with AML and CTF requirements.
2. Information We Collect
  • Personal and Financial Information: We may collect and process the following types of information:
  • Personal Details: Your name, occupation, email address, telephone number, physical address, and identification details (e.g., passport or driver’s license).
  • Company Information: If you are using our services on behalf of an organization, we may collect company name, business registration number, and other related details.
  • Financial & Transaction Data: Information related to your payment methods, bank account details, transaction amounts, exchange rates, and transaction timestamps.
  • Technical Data: Data such as your IP address, device type, browser information, and usage statistics to improve your experience on our website.
3. Use of Your Information
  • We use your information for the following purposes:
  • Service Delivery: To provide, manage, and improve our international remittance services, process your transactions, and maintain your account.
  • Regulatory Compliance: To verify your identity and comply with AUSTRAC, AML, and CTF regulations, including necessary internal audits and compliance reporting.
  • Communication: To contact you regarding account activity, transaction status, service updates, and promotional offers relevant to our services.
  • Service Enhancement: To analyze aggregated, anonymized data for the purpose of improving our service offerings and user experience.
  • Legal Obligations: To comply with all applicable laws and respond to legal requests as required by law enforcement or regulatory agencies.
  • By using our services, you consent to our collection and use of your information as described in this Privacy Policy.
4. Use of Cookies and Similar Technologies
  • Cookies: We employ cookies and similar technologies to enhance your online experience. These small files help us recognize your device on subsequent visits, personalize content, and analyze website traffic.
  • Data Security: Cookies do not store sensitive information such as passwords or bank account details.
5. Data Storage and Security
  • Security Measures: We implement industry-standard security protocols, including encryption, secure access controls, and regular security audits, to protect your data during transmission and storage.
  • Data Storage Locations: Your information may be stored on secure servers located in Australia or other regions that meet our security standards. By using our services, you consent to the transfer of your data to jurisdictions that may have different data protection laws than your own.
  • Risk Acknowledgment: While we strive to protect your information, no method of data transmission over the Internet is 100% secure. You acknowledge and accept the inherent risks involved in transmitting personal information online.
6. Disclosure of Your Information
  • We will only disclose your personal information in the following circumstances:
  • Service Provision: To financial institutions, payment processors, and third-party service providers who assist in processing your transactions.
  • Regulatory Compliance: To AUSTRAC, ASIC, or other regulatory and government bodies as required by law.
  • Business Transactions: In the event of a merger, acquisition, or reorganization, your information may be transferred as part of the transaction.
  • Consent: We will only share your personal information with third parties for other purposes if you have given explicit consent.
  • No Sale of Data: LCSX does not sell your personal information for marketing purposes.
7. Data Retention
  • In compliance with regulatory requirements, including those set by AUSTRAC, LCSX will retain your personal and transactional data for a minimum of seven (7) years. After this period, your data will be securely destroyed or anonymized in accordance with our data retention policy.
8. Updates to This Privacy Policy
  • We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on our website along with an updated 'Last Updated' date. Your continued use of our services after such changes will constitute your acceptance of the updated policy.
9. Your Rights
  • Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact our support team using the contact information provided below.
10. Contact Information
  • If you have any questions or concerns about these Terms or our Services, please contact us at:
  • Email: contact@locas.com.au
  • Phone: +61 2 7240 1858
  • Address: 81-83 Campbell st. Surry Hills, NSW, 2010, Australia
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