Common Fraud Schemes

1. Impersonation of Official Contacts: Fraudsters pose as LCSX employees, contacting you via phone, email, or social media to request personal or financial information.
2. Fake Investment Opportunities: Offering high returns as bait, fraudsters entice you to invest in non-existent or high-risk projects.
3. Phishing Websites: Creating fake websites resembling the official LCSX site, fraudsters trick you into entering login credentials or other sensitive information.
4. No-Inventory Cross-Border E-commerce Scams: Fraudsters claim to offer cross-border e-commerce opportunities without the need for inventory, attracting individuals looking for low-cost startups. Victims may initially earn small profits but are later required to invest more, ultimately leading to financial loss.
5. Fake Logistics Notifications: Fraudsters masquerade as logistics companies, sending fake shipping notifications to prompt you to click malicious links or provide personal information.
6. Refund Scams: Fraudsters illegally obtain your shopping information and impersonate customer service representatives from shopping websites. They claim issues like lost items, quality problems, or transaction failures, offering refunds to lure you into entering bank card numbers, passwords, and other sensitive information on fake webpages, thereby stealing your funds.
7. Foreign Lottery Scams: Fraudsters claim you've won a foreign lottery, requesting you to pay fees or taxes to claim the prize. In reality, these lotteries don't exist, and the money you pay cannot be recovered.

Our Protective Measures

• Multi-Factor Authentication: We employ security measures such as two-factor authentication to ensure only you can access your account.
• Continuous Monitoring: Our systems monitor suspicious activities around the clock and promptly notify you upon detecting anomalies.
• Education and Training: We regularly provide security tips and training materials to enhance your fraud awareness.

How to Protect Yourself

• Verify Contact Identities: Before providing any information, ensure the individual is an official representative of LCSX.
• Avoid Sharing Sensitive Information: Unless through our official channels, do not disclose your passwords or financial details.
• Use Official Websites: Always access your account through our official website or app, avoiding clicks on suspicious links.
• Enable Two-Factor Authentication: Activate two-factor authentication for your account; even if your password is compromised, unauthorized logins will be prevented.
• Regularly Check Account Activity: Log into your account periodically to check for unauthorized activities. If you notice unusual transactions, promptly change your password and contact our customer support team.
• Enhance Knowledge of Logistics and Customs Clearance: Gaining a thorough understanding of cross-border logistics and customs processes can help identify fraudulent activities. For example, knowing the standard range of customs fees and payment procedures can effectively prevent being deceived by fake customs agents.

If You Suspect Fraud

• Immediately Cease Transactions: Upon noticing anomalies, stop further interactions with the party involved, such as canceling orders, halting payments, or discontinuing shipments.
• Preserve Relevant Evidence: Keep all records related to the fraud, including emails, chat logs, payment receipts, and contract documents; these materials are crucial for subsequent complaints or reporting to authorities.
• Contact Our Customer Support Team: If suspicious activity occurs on the LCSX platform, immediately reach out to our customer support team to explain the situation. We will assist you in handling related issues to prevent further losses.
• Report to Authorities and Seek Legal Assistance: For serious fraud incidents, promptly report to the police and consult professional legal counsel. Especially in international fraud cases, legal assistance may be essential in recovering losses.